Our services.
Roaster & Product Alignment
We can filter through all the details and features of various suppliers to find the exact right partner for you. Acting as a liaison, I’ll inquire with various roasters, coordinate your tastings, and work with those providers to ensure you get the most out of that partnership.
Coffee is clearly a major feature to your program, but your beans are just one of many products you’ll need to make your menu successful. Taking your entire food & beverage offerings, we help find all the right ingredients, tools, small-wares, and more to ensure no piece is missing.
Available In-Person or remote.
Equipment Selection & Bar Design
Equipment selection is about function and design. With new models and makes coming out every year, we work together to find the right ones that will fit your budget, space provided, and aesthetics.
This begins with an initial conference call to establish budget, timeframe, allocated space and training commitment. From there, a proposal with spec sheets for all brewing equipment & how it is best laid out within your location is presented. Next, we communicate with you architect, General Contractor, or whomever else is building the bar, to review these details and create the foundation for a seamless installation. Last, we take care of ordering the equipment with the various vendors and coordinating installation.
Available In-Person or remote.
Menu Development
Menu Development can be the most creative and continually evolving aspect to your coffee program! Creating an offerings list that is both true to your business, but also caters to your customers, will be a key component to your long-term success.
All menu development includes an initial call to determine your menu preferences and vision for service. From there, we do the work of doing a competitive analysis of your local competitors, a financial breakdown of each ingredient going into the beverage, and make a step-by-step guide of making each drink. We review all of these to come up with your final menu & beverage cheat sheet so you know exactly what you’re serving, how to create it, and what profits you’re making.
Coffee: For any and all beverages containing espresso, coffee, and cold brew
Tea: For any and all beverages containing tea
Food: Coming soon!
Available In-Person or remote.
Barista Training
Execution is everything. The barista is the final step in the coffee process, so we instill both skill and confidence in what they’re doing.
Pick from two options: Mix-n-Match or Specialty Coffee Association (SCA) track. Mix-n-Match allows you to pick from a combination of beginner and advanced courses, and we even offer a train-the-trainer course. The SCA route is more formalized, but upon completion and passing the exam, you will receive your SCA certification in Barista Beginner or Intermediate.
Available In-Person only.
S.O.P Creation
Developing policies & procedures, then documenting it all in an editable format, can take hours of creation. We do that for you with our Standard Operating Procedures (S.O.P) Creation. Examples of S.O.P creation include:
Training Modules:
Powerpoints, instructor guide, exam, handouts
Employee Handbook
Basics of the Business, dress code, cell phone policy, disciplinary code, etc
Operations Guide:
Order guides, Open/mid/close checklists, brew guides, etc
Job Descriptions:
Written description ready for posting, competitive wage analysis, etc
All content creation will be individualized with your brand standards and become property of your company upon completion.
Available remote only.
hourly consultation
Not finding exactly what you're looking for in one of our other services? We can discuss your unique situation on an as-need basis, with an hourly rate to address all of your questions and concerns.
Hourly consultation can include certain topics such as business plan development, menu adjustments, coaching calls, and more.
Available In-Person or remote depending on the circumstance.